Supported Region Details

Anquila/Anteca and Barbuda/Bahamas/Barberdo/Cayman Islands/Costa Rica/Dominican Republic/El Salvador/Grenada/Guatelop/Guatemala/Jamaica/Nicaragua/Panama/Puerto Rico/Saint Kitts and Nevis/Saint Lucia/Saint Vincent and the Grenadines/Turks and Caicos Islands/Canada/Mexico/United States/Argentina/Bolivia/Brazil/Chile/Colombia/Ecuador/French Guiana/Honduras/Paraguay/Peru/Uruguay/Venezuela/Dominican Republic

Network Details

• Network Connection: Automatically connects to available local telecommunications networks.
• Data Usage: After high-speed data usage is exhausted, the network speed will drop to 128kbps until the expiration date, during which time internet access can continue.
• Hotspot Sharing: Supported.

Validity and Activation

• Activation Period: The eSIM must be installed and activated within 30 days of purchase.
• Plan Validity: This eSIM plan cannot be topped up or extended. If you need more data or usage days, please purchase a new eSIM plan. You will receive a new QR code immediately and can install it at any time.
• Regional Regulations: According to local regulations, users in Hong Kong or Taiwan are required to complete KYC (Know Your Customer) verification. Please check your SMS after installation and follow the instructions to complete the verification process.

Pre-Purchase Notes

• Device Compatibility: Before purchasing, please ensure your mobile device supports eSIM functionality and is an unlocked version.
• Refund and Cancellation Policy: This product is a virtual product; once sold, refunds, cancellations, or exchanges are not accepted for any reason.
• Data Management: To avoid rapid data consumption, it is recommended that you disable automatic updates and cloud backups for your mobile applications.

Installation and Setup Guide

• iOS System: Go to "Settings" > "Mobile Services" > "Add eSIM," then scan the QR code. Follow the on-screen instructions to complete the setup.
• Android System: Go to "Settings" > "Network & Internet" > "SIM Card" > "Add eSIM," then scan the QR code.
  • Note: The setup path may vary slightly depending on your phone brand. Please refer to your phone's user manual if you have any questions.

Important Reminder

• Installation Timing: The QR code will be sent to your email address after purchase. Please install the eSIM only when you are ready to start using it, as the plan will automatically activate and begin counting days once the eSIM connects to a supported carrier network.
• Premature Activation Risk: If you are currently within the eSIM's coverage area, it may activate immediately after installation, even if you have not yet reached your main destination.
• Data Roaming: Please ensure that "Data Roaming" is enabled in your phone's settings to connect to the internet smoothly.
• Network Speed: 5G service availability depends on network coverage in your area and your device specifications. If there is no 5G signal, your device will automatically connect to a 4G or LTE network.

Need Assistance?

If you encounter any problems with installation or use, please contact us through our customer support messaging system (Shopify Inbox), and we will assist you as soon as possible.