Shipping policy
Last updated: August 10, 2026
1. Digital Delivery (No Physical Shipping)
TellingeSIM sells digital eSIM products only. We do not ship any physical items. There are no shipping fees, delivery addresses, or courier services involved in any order.
2. How You Receive Your eSIM
Once your payment is confirmed, your eSIM activation code (QR code or manual activation details) will be delivered to your registered email address, typically within a few minutes of purchase.
3. Delivery Timeframes
- Standard delivery: Within 5–15 minutes of payment confirmation
- Delayed delivery: In rare cases, delivery may take up to 24 hours due to payment verification or technical processing
- If you have not received your eSIM within 24 hours, please contact our support team
4. Check Your Spam Folder
If you do not see your eSIM delivery email in your inbox, please check your spam or junk folder before contacting support. Ensure that tellingesim@gmail.com is added to your safe sender list.
5. Re-delivery Requests
If your activation email was lost or not received, contact us at Telegram with your order number and we will resend it promptly.
6. International Orders
TellingeSIM serves customers globally. Since all products are digital, there are no customs duties, import taxes, or cross-border shipping restrictions applicable to your purchase.
7. Contact Us
For delivery-related enquiries: Telegram | tellingesim.com